If a mere 10 years ago you had told me, or pretty much anybody who's even slightly knowledgeable of technology and computers, that in less than 10 years we will get AIs that can have perfect conversations, in perfect fluent English (and even multiple other languages), understanding everything you say and ask and responding accordingly, in the exact same way as any human would do, and even better, writing perfect essays about the subject if you wanted, in any topic whatsoever, no matter if it's a highly technical scientific topic, or psychology, or pop culture, or anything, and that it could even compose very good and reasonable poetry, song lyrics, short stories, and other similar creative output, I would have laughed at you, and most other tech-savvy people would have laughed as well.
Who would have guessed a mere 10 years ago that almost perfectly fluent conversational AI, writing perfect fluent English on any topic you could imagine, both in terms of grammar as well as the substance of the contents, was less than a decade in the future.
But here we are, with exactly that.
And the thing is, these AIs, such as ChatGPT, can be incredibly addictive. But why?
The addictiveness does not come from the AI being helpful, eg. when asking it for some information or how to do something, or where to find something. That just makes it a glorified googling tool, telling you much faster and much more easily the answer to the thing you are looking for.
That's very useful, but it's not what makes it addictive. The addictiveness comes from just having casual conversations with the AI, rather than it having an actual goal or purpose. Bug again, why?
There are several reasons:
1) You can have a completely fluent casual conversation with the AI like you could with any intelligent conversational friend. Whatever you want to talk about, the AI can respond to it intelligently and on topic.
2) The responses are usually very interesting. Sometimes it will tell you things you already knew, but probably in more detail than a normal person would. Oftentimes it may tell you things you didn't know, and which might be interesting tidbits of information.
3) The AI is like a really smart person who knows about every possible topic and is always happy to talk about it. Be it astrophysics, or mathematics, or computer science, or programming, or physics, or psychology, or sociology, or pop culture, or history, or a classic movie or song, or the culinary arts, or even just some random topic about some random subject, the AI pretty much always knows about the topic and can give you answers and information about it. There's no topic to which it will just answer "I don't really know much about that." (There are some inappropriate topics that AIs have been explicitly programmed to refuse to answer, or the running system might even outright stop them from answering, giving you an error message, but that's understandable.)
4) Moreover, it's able to adjust its level of conversation to your own knowledge and capabilities. It won't start throwing advanced mathematical formulas at you if your question is at the level of casual conversation, but will show you advanced technical stuff if you ask it to and show that you understand the topic.
5) And here's where it starts getting so addictive: The AI is always available, is always happy to talk with you, never gets tired, is never "not in the mood". It doesn't need to sleep, it doesn't need to take breaks, it doesn't get tired (physically or mentally), it never gets the feeling that it doesn't want to talk at that moment. It never tells you "not now."
6) Likewise it never gets exasperated, it never gets tired of you asking stuff, it never considers your questions stupid. It doesn't matter if your questions and commentary is on the PhD level or at the kindergarten level, it's always happy to have a conversation and will always do so in a positive tone, without getting exasperated, without using a patronizing tone.
7) And on a similar vein, the AI never gets offended, never gets exasperated, never considers any question "too stupid", and never gets tired of speaking to you. You could continue on the same topic, repeating similar questions again and again, and it will never get tired of answering, always politely. You could even have an argument with it, where you stubbornly refuse to accept what it's saying, again and again, for hours on end, and the AI is literally incapable of becoming frustrated, tired or offended by your responses. It will never respond in kind, and will always retain a polite tone and will always be happy to keep answering your questions and objections, no matter what.
8) Most AIs, such as ChatGPT, are also programmed to be a bit of an agreeable "yes man": If you express a personal opinion on a subjective topic, it will tend to support your opinion and tell you what its strengths are. It will very rarely outright start arguing with you and tell you that you are wrong in your opinion (unless it's something that's clearly wrong, eg. very clearly and blatantly unscientific. But even in those cases it might show some understanding of where you are coming from, if you express your opinion reasonably enough.)
9) But, of course, if you explicitly ask it to present you both sides of a position, it will write a mini-essay on that, giving supporting arguments for them.
But it's precisely that aspect of it being a tireless and agreeable "person" who is always willing and knowledgeable to have a conversation about pretty much any topic, that can make it so addictive. Friends are not always available, friends don't necessarily know every topic, friends are not always agreeable, friends can get offended or tired, but ChatGPT is incapable of doing that. It's always there, ready to have a conversation.
That can be incredibly addictive.